Your Own Controls

Set Your Limits Before You Play at Crownjewelz Casino

Play only from 18+, and deposit limits, loss limits, session time reminders, reality checks and self-exclusion sit in every Crownjewelz Casino account.

Set Your Limit

Licensed and regulated under UKGC licence 87213-6060-R-340466 since 2008

Five Facts To Know

What Protects You Here?

These five facts settle who runs the site, which register covers you and who answers when you call.

Minimum age18+

LicenceUK Gambling Commission 87213-6060-R-340466

National registerGAMSTOP

National Gambling Helpline0808 8020 133

Limits and exclusion help[email protected]

Steady Play

Limits That Hold Whatever the Mood

This block shows what each control in your account does, so you can switch on the ones that fit how you play.

Spending Crept Up Unnoticed

A deposit limit caps how much you can put in over a set period. Switch it on before a big night out, or whenever your spending has crept up unnoticed.

When a Session Should End

A loss limit stops the session at a total you set in advance. Switch it on when you want a clear ceiling on what a single session can cost you.

Losing Track of the Clock

Session time reminders nudge you after a stretch of play you chose. Switch one on if you tend to lose track of the clock at the table.

Read Your Numbers

Reality checks pause play at intervals you pick and show time spent and net result. Switch one on whenever you want the numbers in front of you as you play.

A Full Break From Play

Self-exclusion locks your account for a set period you choose. Switch it on when a break from play is what you actually need, not another limit.

Setting It Up

When You Want a Ceiling in Place

Straight answers and few clicks are how this site likes to work, and limits follow the same pattern.

Profile Settings

Sign in with your email address and open the settings area from your profile. Check that you are in the real-money account you play from.

You See Every Option

A responsible gambling section lists every control on your account. Open it and read the options once before choosing.

Which Ceiling Do I Need?

Pick the control that matches your aim, such as a deposit limit or a loss limit. Set the amount and the period it should cover.

Reopen and Check

Save the change and reopen the section to see the limit listed. Call or email support if the new figure is missing.

Keep Play Away From Younger Eyes

Checked Before, Not After. Your account form asks for a date of birth that puts you at 18 or over. Uploading proof of identity before the first withdrawal confirms it.

Device Locked, Site Blocked. Your account is only as safe as its device, so shared phones and computers need blocking software for gambling sites. A passcode only you know keeps that filter in force.

Call the Helpline Together. Your account statement shows what went in, and a relative can read it with you. A talk without blame, then a call to the National Gambling Helpline, helps more than a lecture.

A Clear View Before It Costs You

Your numbers tell a story before a loss feels heavy, so catch the drift while play is still light. Setting a limit or taking a pause is the first practical move, and it works best before the mood turns.

One of these alone may mean little; a few together are worth a second look.

Chasing a loss with a bigger stake
Deposits creeping up month on month
Hiding your play from family
Borrowing money to keep going
Playing longer than you planned
Feeling tense until you log back in
Spending money set aside for bills

Two Places to Call

Want to Talk It Through With Someone?

By the end you will know who answers, when they answer and that nothing you say travels further.

National Gambling Helpline (GamCare)

A free line answers any hour of the day or night, for players and for relatives alike, and connects you with trained advisers and local support. Call 0808 8020 133; it is confidential and it never costs you anything. gamcare.org.uk

Gamblers Anonymous

Peer-led meetings, free to attend and open to players and to families and friends, need no appointment and no referral. Reach the group on 0330 094 0322 to find out where and when meetings are held. gamblersanonymous.org.uk

Short Break, Settled Exit, or a Wider Stop

A Short Step Back. A time-out is a short break for hours or days, started from the account section where your other controls live. Access is paused for the period you choose, and play stays out of reach until it ends.

Certainty Rather Than Drift. Self-exclusion in the account blocks access for a long stretch and cannot be lifted early. You set the period yourself, and the account stays closed for as long as you chose.

GAMSTOP National Register. GAMSTOP, run by The National Online Self Exclusion Scheme Limited, covers online operators across this market. UK residents register online and verify by email; the minimum period is 6 months, with options up to 5 years or 5 years with auto-renewal. gamstop.co.uk

Quick Replies

Limits, Pauses and Full Exclusion

Your account holds the answers below, written the Crownjewelz Casino way: plain, short and without pressure.

Can I change my deposit limit once it is set?+

Yes. Your account keeps every control in one section, so a new deposit limit is set there in a few clicks, and you confirm the period you want it to run for. Nothing is hidden behind a phone call.

How do I close my casino account permanently?+

Message the support email address and ask for the account to be closed for good. The team confirms in writing once it is shut, and no further deposits reach it. Any remaining balance is returned to the payment method on file.

Does self-exclusion here cover other gambling sites too?+

No, not on its own. A self-exclusion set in your account covers Crownjewelz Casino only; to stop across other operators in the United Kingdom, register with GAMSTOP, the national online self-exclusion scheme. That registration can take up to 24 hours to apply.

Can I end my self-exclusion before the period finishes?+

No. A self-exclusion runs for the whole period you chose, and it cannot be lifted early, so pick a span you can live with. Options include six months, one year or five years, and the five-year choice can renew itself.

Where can I get advice about a relative's gambling?+

Call the National Gambling Helpline, free at any hour, and ask for guidance aimed at families. The people there advise relatives as well as players, and they can point you to a local support group.

Why does the casino ask for proof of age?+

Because gambling in the United Kingdom starts at 18, the age on every account is verified before play. Verifying protects young people first and keeps the casino inside its licence.